Refund & Return Policy
At TravelDealsBD, we strive to provide the best travel agency services to all our customers. However, we understand that there may be certain situations where you may require a refund or return. Please read our refund and return policy carefully before making any purchases or booking with us.
Cancellation and Refunds
i. In case of cancellation or changes to your flight bookings, the policies of the respective airlines will apply. You may incur cancellation fees or receive partial refunds based on the airline’s terms and conditions.
ii. We recommend contacting our customer support team as soon as possible to discuss your cancellation or changes to your flight booking.
i. Most hotels have their own cancellation policies, which may include cancellation charges or non-refundable reservations. It is essential to review the terms and conditions of the hotel before making any bookings.
ii. If a refund is possible, we will assist you in processing it as per the hotel’s policies. Please contact our customer support team for assistance.
Tour Packages and Activities:
i. Tour packages and activities may have different cancellation policies depending on the suppliers and operators. It is vital to review the cancellation terms before making any bookings.
ii. If permitted by the suppliers or operators, we will assist you in processing the refund or rescheduling as stated in their policies. Please contact our customer support team for further assistance.
i. Once we receive your refund request, we will process it as per the policies of the respective airlines, hotels, or tour operators.
ii. In most cases, the refund will be credited back to the original payment method within a reasonable timeframe. However, the actual processing time may vary depending on the policies of the service provider and your financial institution.
Return of Unused Services:
a. If you decide to return any unused services included in your travel package, such as meals, transportation, or accommodation, please contact our customer support team as early as possible.
b. The return of unused services will be subject to the policies of the specific service providers. We will assist you in the return process and communicate with the suppliers on your behalf.
Exemptions and Special Cases:
a. Some bookings or services may be non-refundable or have specific refund conditions due to promotional offers, special discounts, or limited availability. These exemptions will be clearly communicated to you before confirming your booking.
b. In cases of force majeure events or circumstances beyond our control (such as natural disasters or political unrest), refund eligibility will be determined by the service providers or operators.
For any refund or return inquiries, please reach out to our customer support team using the following contact information:
Please note that our customer support team operates during regular business hours, and we will make every effort to respond to your inquiries in a timely manner.
Note: This Refund & Return Policy is subject to change without prior notice. Please refer to the most recent version available on the Travel Deals BD website or contact our customer support for the latest policy updates.